Frequently Asked Questions (FAQs)
1. Where are you located?
Our physical store is located at 241 S Lake Dr, Lehigh Acres, FL 33936We created this online store so you can shop directly online from anywhere in the USA.
2. Do you ship nationwide?
Yes, we ship nationwide. Delivery times vary by region since we ship via postal service, generally taking between 3 and 7 business days..
3. Can I buy if I don't know how to use a product?
Absolutely! Each item comes with instructions for use. You can also contact us at contacto@orunmilalade.com or +1 305 986 5010 for assistance.
4. Do you accept returns?
Yes, we accept returns of unopened and unused physical products within 30 days of purchase.. Please review our [Return and Refund Policy]..
5. What types of products do you offer?
We have a wide variety of spiritual and religious items:
- 🕯️ Candles
- 🌿 Herbs and Baths
- 📿 Accessories and Amulets
- 👕 Ritual Clothing
- ✨ Osha Items
6. How do I know which candle or bath to choose?
Each candle and bath has a specific purpose (love, prosperity, protection, spiritual cleansing, etc.). You will find its use in each product description. You can also contact us for personalized guidance.
7. What payment methods do you accept?
We accept credit/debit card payments and Square payments through our online store.
8. Are the products authentic?
Yes. All items from Orunmilalade Botánica are carefully selected to guarantee authenticity, tradition, and quality..
